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Contact
RockeTools
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ActiveGuide is a full-featured,
platform-independent, extensible playerless performance
support system. It enables the successful first time use of
virtually any browser
accessed application without prior training. |
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"Performance Support": Work environments that
are designed around a software application and in
which performers receive automated interactive
assistance with tasks or in completing work within the
application.
Work performance—not application education—is the goal
in these contexts. |
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Eliminate training to achieve:
- Total User Adoption.
- Accelerated ROI.
- Lower Total Cost of Ownership.
What!
The #1 cause of slow enterprise application ROI
and high TCO (and even
project failure) is poor user adoption and lengthy
time-to-competency. (per IDC, Gartner,
Accenture, AMR, etc., etc.)
Won't training solve this?
No. Training contributes to the problem because it is
expensive and inefficient:
- 1 day of training for 100 people
results in 20 man-weeks of lost productivity.
- Only 30% of training is recalled after
2 weeks.
- Trained users spend as much as an hour
per day looking for the information they've forgotten.
What's the Alternative?
Make application knowledge the free by-product of
productive work by using ActiveGuide to create interactive
performance support.
How does this change enterprise
application roll out?
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Barriers to use are eliminated.
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Time-to-competency is reduced to zero.
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Lost productivity for training is reduced to zero.
See this graphic representation (opens in a new window).
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What does ActiveGuide work
with?
ActiveGuide
supports business processes reliant on CRM, BI, ERP, eCommerce and
other applications accessed
through a browser such as:
- PeopleSoft®
- Amdocs®
- 360Commerce®
- Siebel CRM OnDemand®
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- Salesforce.com®
- NetSuite®
- PeopleClick®
- Clarity®
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See for yourself:
Click here to launch a Flash video of
performance support
working within Salesforce.com
(opens a new
window) accessed from the
ActiveGuide Toolbar. |
Availability:
Rocket delivers its technology to market
through partnerships.
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Integrators and Consultants: ActiveGuide is available to
qualified developers, integrators and consultants who deliver
enterprise application solutions.
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Custom Content Development:
Rocket can help
you to develop performance support for standard and customized
installations of applications in concert with our expert eLearning and Performance
Support partners. See Christensen/Roberts examples
here.
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OEM: Integrate ActiveGuide into your
application or product offering.
Purchase:
ActiveGuide is available through our management and technology
consulting partners or
Contact us for enterprise and OEM
arrangements.
Tell me
More... about
ActiveGuide.
Trade names and trademarks used here are the
property of their respective owners and their fair use in this
context does not imply endorsement. |
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